Account Coordinator - Customer Care & Order Mgmt

Socket.dev; Brooklyn Park (MN); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid Time Off

Paid holidays

Profit sharing

401(k) with company match

Job summary

Great Northern is seeking a Customer Service - Account Coordinator to handle customer requests, process orders, and support the sales team. The role emphasizes accurate data entry, clear communication, and timely order fulfillment in a manufacturing environment.

The ideal candidate has a high school diploma or GED and strong Microsoft Office skills, along with the ability to work well with colleagues and customers in a fast-paced setting.

Qualifications

• Strong written and oral communication skills.
• Self-motivated with ability to work with minimal supervision.
• Proficient in Word, Excel, and email communications.

Responsibilities

• Process orders received by mail, phone, or in person.
• Provide price quotations and information to customers and account managers.
• Coordinate with production, shipping, and warehouse to expedite orders and resolve issues.

Skills

Interpersonal communications

Self-motivation

Minimal supervision

Microsoft Office

Math & data entry

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Great Northern is seeking a Customer Service - Account Coordinator to handle customer requests, process orders, and support the sales team. The role emphasizes accurate data entry, clear communication, and timely order fulfillment in a manufacturing environment.

The ideal candidate has a high school diploma or GED and strong Microsoft Office skills, along with the ability to work well with colleagues and customers in a fast-paced setting.