Account Coordinator: Client Data & Benefits Support

Brown & Brown; Alpharetta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown in Atlanta, GA is seeking an Account Coordinator to support the service team with client data, renewals, and open enrollment materials. The role emphasizes accuracy, confidentiality, and collaboration across multiple benefit platforms.

Responsibilities include maintaining benefits data, responding to emails promptly, and assisting with presentations and team projects during peak renewal seasons. This position is office-based with potential remote work days during busy periods.

Qualifications

• 1 year of industry and/or professional experience.
• High School diploma or equivalent.
• Proficient with MS Office Suite.
• Exceptional telephone and written demeanor.
• Ability to maintain a high level of confidentiality.
• Adaptation and ease of navigation through a variety of systems including: our Agency Management System(s), intranet, carrier, third party administrators, payroll and benefits administration systems.
• Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.).

Responsibilities

• Operate a personal computer and appropriate software packages.
• Above average skills with Excel, PowerPoint and Word documents.
• Must be responsive to all emails.
• Communicating client updates every 2 business days unless an extended deadline has been communicated.
• Capturing, managing and inputting accurate data into our Benefits Agency Management system(s), as well as external partner’s systems.
• Comfortability with various technology and carrier platforms for data extract and entry.
• Comfortability with excel for the purpose of manipulating census data.
• Support Account Managers with printing presentations and open enrollment materials which may impact ability to work remote on scheduled days during peak renewal seasons.
• Assist with team projects.

Skills

MS Office Suite

Excel

PowerPoint

Word

Communication

Data entry

Education

High School diploma or equivalent

Tools

Agency Management System(s)

Job description

Brown & Brown in Atlanta, GA is seeking an Account Coordinator to support the service team with client data, renewals, and open enrollment materials. The role emphasizes accuracy, confidentiality, and collaboration across multiple benefit platforms.

Responsibilities include maintaining benefits data, responding to emails promptly, and assisting with presentations and team projects during peak renewal seasons. This position is office-based with potential remote work days during busy periods.