Account Coordinator

OM Performance Marketing; United States; On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Remote work

Part-time

Contractor role

Job summary

OM Performance Marketing seeks a sharp, dependable Account Coordinator to support our Account Management team. You’ll be the connective tissue across 2-3 Account Managers, organizing status, items, and next steps to keep partners moving.

This part-time, fully remote, independent contractor role is ideal for someone who thrives on checklists, order, and hands-on experience in a fast-growing marketing agency. Compensation ranges from $20 to $25 per hour, reflecting weekly hours and experience.

Qualifications

• Experience with Asana or a comparable project management tool.
• Proficient in Google Workspace (Docs, Sheets, Drive) and comfortable owning recurring reporting spreadsheets.
• Excellent written and verbal English communication skills.

Responsibilities

• Serve as the day-to-day organizational hub for 2-3 Account Managers, keeping each partner's status, open items, and next steps visible at a glance.
• Maintain Asana hygiene across assigned accounts — creating, updating, and closing tasks, and keeping boards and notifications clean.
• Own scheduling and calendar coordination for assigned AMs, including partner check-ins, internal syncs, and follow-up meetings.
• Support new partner onboarding during the critical first 30-90 days, tracking onboarding checklists and assets.
• Manage recurring partner reporting by maintaining spreadsheets and developing reports to support decisions.
• Monitor email, Slack, and Asana activity for assigned AMs and triage tasks.

Tools

Asana

Google Workspace

Job description

OM is a digital marketing agency with one focus: getting new patients into dental practices. We run paid search, paid social, SEO, and conversion-built websites and landing pages for everything from solo practices through 100+ location dental groups.

We measure the work where it counts: new patients, production, and cost per new patient — not impressions and clicks. It's a higher bar than most agencies hold themselves to, and it keeps everyone honest, including us. Our commitment is to provide technical marketing expertise and full-stack execution.

Job Description

We're looking for a sharp, dependable Account Coordinator to support our Account Management team. Most of what wears down our Account Managers (AMs) isn't the marketing work itself — it's the organizational noise around it: chasing report status, keeping calendars straight, updating Asana boards, and sorting through a constant stream of notifications.

You'll be the connective tissue for several Account Managers' books of business — keeping every partner's status, open items, and next steps visible at a glance, so our AMs can spend their energy on strategy and partners instead of on their own inbox.

This is a part-time, fully remote, independent contractor role. It's ideal for someone who genuinely enjoys bringing order to chaos, thrives on checklists and follow-through, and wants hands-on experience inside a fast-growing marketing agency.

Key Responsibilities

• Serve as the day-to-day organizational hub for 2-3 Account Managers, keeping each partner's status, open items, and next steps visible at a glance.
• Maintain Asana hygiene across assigned accounts — creating, updating, and closing tasks, and keeping boards and notifications clean so AMs aren't buried in noise.
• Own scheduling and calendar coordination for assigned AMs, including partner check-ins, internal syncs, and follow-up meetings.
• Support new partner onboarding during the critical first 30-90 days - tracking onboarding checklists, chasing down assets and access, and keeping timelines moving before the AM has to step in directly.
• Managed recurring partner reporting for non-trackable and manually reported accounts by maintaining accurate spreadsheets, following up with partners to collect missing performance data, and developing reports and visualizations to support account management decisions.
• Monitor email, Slack, and Asana activity for assigned AMs, and triage what needs their direct attention versus what can be handled on their behalf.
• Analyze notes and track action items during partner or internal meetings when needed, and follow up until items close.
• Keep documentation, files, and reporting templates organized in Google Drive so both AMs and partners can find what they need quickly.
• Act as an additional, capable point of contact for partners - so they feel supported by a full team, not just one person. Ensures Claude AI is consistently updated with all relevant notes, context, and developments, giving AMs a reliable single source of truth before every client call or conversation.
• Ensures Claude AI is consistently updated with all relevant notes, context, and developments, giving AMs a reliable single source of truth before every client call or conversation.

Qualifications

Technical Skills:

• Experience with Asana or a comparable project management tool; comfortable learning new systems quickly.
• Proficient in Google Workspace (Docs, Sheets, Drive) and comfortable owning recurring reporting spreadsheets.
• Exposure to a marketing, agency, or client-services environment is a plus, not required.
• Comfortable overlapping with core U.S. Eastern-time business hours.

Soft Skills:

• Exceptionally organized, with genuine energy for bringing order to competing priorities.
• Proactive communicator who follows up without being asked twice.
• Trustworthy with confidential partner and account information.
• Able to support multiple people's workflows at once without losing track of any of them.
• Excellent written and verbal English communication skills.
• Resourceful — comfortable chasing down information from partners and teammates alike.

**Compensation for this role ranges from $20 - $25 per hour, depending on weekly hours assigned. Expected workload: 24-30 hours per week.

We are an equal opportunity employer and value diversity at our company. We do not discriminate nor hire on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.