Account Coordinator

Glsllc; Tempe (AZ); On-site; USD 40,000 - 54,000; Full time

Job summary

GLS in Tempe, AZ is seeking an Account Coordinator to work closely with dealers and assigned buying and sales representatives to communicate and resolve missing stipulations required to close consumer loans.

You will develop and maintain positive dealer relationships, assist with accurate funding packages, notify dealers of loan status, and help ensure contracts are funded within guidelines with excellent communication and organization.

Qualifications

• Develop and maintain positive dealer relationships while providing exceptional service.
• Assist dealers with accurate completion of funding packages.
• Notify dealers about loan package status and next steps.
• Identify and track funding errors; provide feedback to Sales/Buying teams.
• Maintain turnaround time to achieve volume targets.

Responsibilities

• Communicate and resolve missing stipulations required to close consumer loans.
• Respond promptly to funding questions and inquiries with integrity.
• Ensure funding packages are completed accurately and timely.
• Monitor dealer performance to help contracts fund within guidelines.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Why GLS?

Purpose

Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People

Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth

Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave
• Business casual work environment

What does it mean to be an Account Coordinator at GLS?

As an Account Coordinator, you will be responsible for working closely with dealers and assigned buying and sales representatives to communicate and resolve missing stipulations required to close consumer loans.

• Develop and maintain positive business relationships with dealers while providing exceptional customer service, effective and timely communications, and responsiveness to all funding questions and inquiries while maintaining a high level of integrity
• Assist dealers with the accurate completion of funding packages
• Notify dealers as to the status of loan packages
• Identify and track funding errors at the dealership level; provide feedback to the Sales and Buying teams regarding dealership performance to ensure contracts are funded within guidelines
• Maintain acceptable turnaround time to achieve volume targets
• Financial services and/or auto industry experience preferred
• Confident self-starter that operates well with limited supervision
• Strong oral and written communication skills
• High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
• High school diploma or equivalent required
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• The position does not require travel
• This is a position whereby business needs will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are between the hours of Monday through Friday, 10:00 am-7:00 pm.

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)