Account Coordinator

Voiceflow; New York (NY); On-site; USD 56,000 - 58,000; Full time

Benefits offered by this job

Flexible vacation package

Health benefits

Stock options

Job summary

Overtime in New York City is seeking an Account Coordinator to join our Brand Partnerships team. You will support media planning, client services, analytics, and project management in a fast-paced startup environment.

You will help manage the sales process from RFP through final IO and maintain strong relationships with clients and agency partners. The role emphasizes effective communication across departments, thoughtful responses to client questions, and accurate wrap reports and debriefs.

Qualifications

• BA/BS in Marketing, Advertising, Communications or related experience.
• Strong communication and organizational skills.
• Experience supporting brand partnerships and sales processes.

Responsibilities

• Help build media mix for brand proposals.
• Assist sales from RFP to delivery of IO.
• Develop and manage client and agency relationships.
• Coordinate cross-department communication and reporting.
• Support responses, kick-off calls, and campaign wrap-ups.
• Assist with campaign delivery, flighting, and invoicing.
• Stay updated on industry trends and best practices.
• Provide day-to-day support to Account Managers and Sales Support.

Skills

Media planning

Client services

Communication

Organization

Time management

Attention to detail

Education

BA/BS in Marketing/Advertising/Communications or relevant experience

Job description

Overtime is looking for an Account Coordinator that will join our Brand Partnerships team in our NYC office. You must be professional, organized and motivated as well as have the drive to succeed in a start-up environment. You will be a reliable support resource who can anticipate client + sales support needs. This role includes media planning, client services, strategy, analytics, and project management.

What you’ll do:

• Help build and determine media mix for brand proposals
• Help manage sales process from RFP through delivery of the final IO
• Develop and manage relationships with key clients and agency partners
• Be able to maintain effective communication across internal departments and externally
• Thoughtfully determine appropriate responses to client questions, client kick off calls, reporting calls, optimizations, and post campaign wrap-ups (wrap reports/decks, analytics, insights)
• Help manage successful campaign delivery, flighting, and billing/invoicing
• Stay abreast on industry trends and best practices including branded content, social media, and new product offerings
• Serve as main support to Account Managers and Sales Support’s day to day responsibilities

Who you are:

• BA/BS required in Marketing, Advertising, Communications or you bring relevant experience in the partnerships/sponsorships space
• You thrive in a fast-paced, deadline oriented environment
• You are a highly organized and focused multi-tasker with strong attention to detail
• You have excellent verbal and written communication skills
• Able to handle multiple tasks with a strong sense of urgency under tight/shifting time pressures
• 1+ year prior knowledge of digital media space preferred but not required
• Curiosity to learn further about the industry and account management

Overtime expects the salary range for this position to be between $56,000-58,000 annually, plus eligibility for overtime pay. The company also offers a flexible vacation package, health benefits and stock options.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.