Account Coordinator

T E C Industrial Inc; Grapevine (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Job summary

Productiv Inc. is seeking an Account Coordinator to support Program Managers and ensure a smooth client experience from order to delivery. The role involves coordinating day-to-day account activities, tracking orders, and preparing reports in a high-energy fulfillment environment.

The ideal candidate is organized, communicative, and proficient in Excel/Sheets, with 0–2 years in logistics or client services. Bilingual English/Spanish is a plus, with on-site work in Grapevine, TX.

Qualifications

• 0–2 years of experience in logistics, fulfillment, account management, or customer service.
• Proficient with Microsoft Office or Google Workspace.
• Bilingual English/Spanish a plus.

Responsibilities

• Support Program Managers with day-to-day client account activities.
• Track and monitor orders through receiving, production, and shipping.
• Communicate updates between internal teams, vendors, and clients to keep projects on schedule.
• Assist in preparing client reports, KPI trackers, and materials for business reviews.
• Maintain clear and accurate documentation of orders, communications, and program milestones.
• Help resolve order discrepancies, shortages, or delays by coordinating with operations and warehouse teams.
• Participate in onboarding new client programs and supporting process improvement projects.

Skills

Organizational skills

Communication skills

Excel

Google Sheets

Bilingual English/Spanish

Team player

Tools

Excel

Google Sheets

Job description

• Location 4255 Patriot Drive,Suite 300,Grapevine, TX, 76051,United States
• Base Pay $20.00 - $26.00 / Year

Join a high-performance team that delivers excellence every day. Productiv Inc. is a fast-growing fulfillment and distribution company that partners with leading brands across the U.S. We believe in ownership, accountability, and teamwork. We’re looking for a detail-oriented and proactiveAccount Coordinatorto help support our Program Managers and ensure a smooth client experience from order to delivery.

What You’ll Do

• Support Program Managers and Coordinators with day-to-day client account activities.
• Track and monitor orders through receiving, production, and shipping to ensure service levels are met.
• Communicate updates between internal teams, vendors, and clients to keep projects on schedule.
• Assist in preparing client reports, KPI trackers, and materials for business reviews.
• Maintain clear and accurate documentation of orders, communications, and program milestones.
• Help resolve order discrepancies, shortages, or delays by coordinating with operations and warehouse teams.
• Participate in onboarding new client programs and supporting process improvement projects.

What We’re Looking For

• Strong organizational and communication skills.
• Eager to learn about fulfillment, logistics, and client account management.
• Proficient with Microsoft Office or Google Workspace (especially Excel/Sheets).
• Team player with a positive, customer-service-oriented attitude.
• Able to multitask and stay calm under pressure.
• Bilingual (English/Spanish) a plus!

Preferred Experience

• 0–2 years of experience in logistics, fulfillment, account management, or customer service.

Why You’ll Love Working Here

• Collaborative, high-energy environment where you’ll learn and grow fast.
• Hands-on exposure to real logistics operations and client management.
• Opportunities to advance into Program Coordinator and Management roles.
• Competitive pay and full benefits (health, dental, vision, 401k, PTO, and more).

Physical & Work Requirements

• Ability to lift up to 25 lbs occasionally.
• May require standing for extended periods.

Job Type: Full-time

• 401(k)
• Health insurance
• Vision insurance

Application Question(s):

• Is the wage range within your expectation?