- Location 2701 Executive Drive,Green Bay, WI, 54304,United States
- Job Category Operations
- Employee Type Exempt-FT
The Account Capacity Lead is responsible for daily load assignments and building carrier capacity solutions for assigned market to support growth, profit, and network performance.
- Partner with Account Managers to understand growth opportunities, at-risk freight, profit improvement areas, and forecasted needs
- Negotiate, coordinate, and book trucks efficiently while protecting profitability
- Resolve carrier-related escalations and support ongoing carrier retention
- Build strong relationships with new and existing carriers to identify, develop, and implement capacity solutions
- Build consistent, reliable capacity across your market with dedicated or repeat carrier solutions
- Partner with other Account Capacity Leads to share opportunities and develop strategic carrier solutions
- Work with Strategic Sourcing to identify and secure new capacity
- Partner with Account Managers, Strategic Sourcing, and Pricing to support carrier strategy for bids
- Track and trace customer shipments
- Coordinate accessorial requests and approvals
Requirements
- Bachelor's degree preferred, or equivalent work experience
- Minimum of 2+ years of carrier interaction or procurement experience preferred
- Strong written, verbal, and interpersonal communication skills
- Skilled at building and managing carrier relationships
- Strong analytical and time management skills
Summary
Skills and Competencies:
- Builds trust and credibility with carriers
- Strong ability to persuade, negotiate, motivate, and influence others
- Understands carrier capabilities and market conditions to negotiate effectively
- Collaborates well with teammates and works with a sense of urgency
- Strong planning and organizational skills
- Prioritizes changing needs, multitasks effectively, and manages multiple carriers, lanes, and accounts
- Takes initiative and communicates progress, challenges, and timelines clearly
- Uses carrier data and network trends to improve capacity and performance
- Analyzes volume, margins, and carrier usage to improve lanes and regions
- Uses technology to improve efficiency and carrier optimization
- Self-motivated and effective at solving complex carrier challenges
- Committed to learning and continuous improvement
Who is M2?
M2 Logistics is a privately held logistics provider founded in 2001. M2 was formed and prides itself on meeting the needs of our customers through a relentless discipline of our core values. M2 has remained resolute in being large enough to leverage a complete suite of logistics services yet structuring the execution teams to remain small enough to offer a personal touch.
Why should you apply?
- Fun and energetic work environment.
- Work/Life balance is a core value of the M2 Logistics organization.
- Lack of bureaucracy – more empowerment.
- Servant leadership – no barriers.
- Caring/compassionate owner – trickle down effect.
- An awesome HR team that you get to work with.