Account Associate - State Farm Agent Team Member

State Farm Mutual Automobile Insurance Company; Wesley Chapel (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Training & development

401(k) matching

Competitive salary

Job summary

State Farm Mutual Automobile Insurance Company in Wesley Chapel, FL is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will help improve lives by proactively explaining relevant insurance and financial products, handling policy changes, and coordinating with underwriters to ensure timely issuances and smooth service for clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service &沟通

Insurance industry experience

Job description

Benefits:

• Health insurance
• Training & development
• 401(k) matching
• Competitive salary

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Wesley Chapel, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Shirin Khorsandian State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.