Account Associate - State Farm Agent Team Member

Jill Mitchell - State Farm Agent; Tucson (AZ); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Profit sharing

Signing bonus

Job summary

Jill Mitchell - State Farm Agent in Tucson, AZ is looking for an Account Associate to enhance customer relations and support daily operations. The ideal candidate will manage customer accounts, assist with policy inquiries, and process claims while promoting relevant insurance products.

This role requires strong organizational skills, attention to detail, and a customer-focused approach. Flexible work from home options are available for the right candidate.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service skills

Excellent communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Profit sharing
• Signing bonus

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Tucson, AZ and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description:

As Account Associate - State Farm Agent Team Member for Jill Mitchell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Flexible work from home options available.