Account Associate - State Farm Agent Team Member

Ernest Walker - State Farm Agent; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ernest Walker - State Farm Agent in Tampa, Florida, seeks an Account Associate to support daily operations and enhance customer relationships. The role involves managing customer accounts, assisting with policy changes, and processing insurance claims efficiently.

Ideal candidates are organized, possess excellent customer service skills, and preferably have a background in insurance. Join us to make a positive impact in the community while advancing your career.

Qualifications

• Organizational skills with attention to detail.
• Experience in customer service or insurance preferred.
• Communication skills necessary for client interactions.

Responsibilities

• Manage customer accounts and update database information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Customer service

Excellent communication skills

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Ernest Walker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.