Account Associate - State Farm Agent Team Member

Trae Covington - State Farm Agent; Springfield (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus program

Company parties

Advancement opportunities

Paid time off

Training & development

Job summary

Trae Covington - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Springfield, IL. You will grow the agency through meaningful client relationships and act as a liaison between client needs and agency departments.

You will proactively market relevant insurance and financial services, help clients with policy changes, and assist with claims and underwriting coordination to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Benefits:

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Springfield, IL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description:

As Account Associate - State Farm Agent Team Member for Trae Covington – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.