Account Associate - State Farm Agent Team Member

Andrew Petkoff - State Farm Agent; Savage (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Performance bonus

Competitive salary

Flexible schedule

Job summary

Andrew Petkoff State Farm is seeking an Account Associate who will support daily operations, manage customer accounts, and act as a liaison between customers and agency departments to ensure smooth policy handling.

You will assist with policy changes, process claims, coordinate with underwriters, and promote relevant products to help grow the office while delivering excellent service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION

As Account Associate for Andrew Petkoff State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.