Account Associate - State Farm Agent Team Member

Ryan Secor State Farm Insurance Agency; Portland (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Training & development

Job summary

Ryan Secor State Farm Insurance Agency in Portland is seeking an Account Associate to help manage customer accounts and assist with insurance inquiries. The role involves processing claims, updating customer information, and ensuring satisfaction.

Ideal candidates are detail-oriented with strong customer service and communication skills, preferably with insurance experience. The position offers a competitive salary, performance bonuses, and opportunities for career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Portland

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ionia, MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

As Account Associate - State Farm Agent Team Member for Ryan Secor - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $45,000.00 - $65,000.00 per year