Account Associate - State Farm Agent Team Member

Bryan Strasburger - State Farm Agent; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryan Strasburger - State Farm Agent in Orlando, FL is seeking an Account Associate to support daily operations and help customers achieve their financial protection goals. You will grow the agency through meaningful client relations and proactive marketing of relevant products and services.

The role emphasizes attentive, sociable, and sales-minded professionalism, with opportunities for advancement and a flexible schedule. Training and development are provided to help you grow within the agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Sales

Job description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Orlando, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

About the Agent:

With an extensive 25+ year career in the insurance industry, I began my journey with MetLife and later gained valuable experience with Downey Insurance and other Brown & Brown, Inc. subsidiaries. Now I am a State Farm Insurance Agent for Orlando and the surrounding Central Florida areas. Originally from the Midwest (Indiana & Nebraska), my family and I have made Doctor Phillips our home. As an active member of both the MetroWest Rotary Club and Holy Family, community involvement is important to us.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Bryan Strasburger - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.