Account Associate - State Farm Agent Team Member

Tonypope; North Charleston, Northern (SC, KY); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

Group Life Insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tony Pope - State Farm Agent in North Charleston, SC seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will help update customer accounts, assist with policy changes and inquiries, process claims, and coordinate with underwriters to issue policies. The position offers a competitive salary, benefits, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in North Charleston - SC

Benefits

• Group Life Insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency

Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance services including car, home, renters, life, and small business insurance, along with coverage for motorcycles, boats, and recreational vehicles, our office consistently ranks among the top 1% of all State Farm Agents nationwide. With a dedicated team boasting nearly 500 years of collective experience, we prioritize customer relationships and community engagement in our mission to protect our clients and their futures.

Role Description

As Account Associate for Tony Pope - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $100,000.00 per year

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