Account Associate - State Farm Agent Team Member

State Farm; North Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Group Life Insurance

Health Insurance

Advancement opportunities

Paid Time Off

Training & Development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Tony Pope - State Farm Agent in North Charleston, SC seeks an Account Associate to support daily operations and customer success. You’ll grow client relationships, update accounts, and assist with policy changes to ensure accurate records.

You will act as a liaison between customers and agency departments, proactively marketing relevant products and services to grow the office while delivering service with integrity.

Qualifications

• Must have strong organizational skills and attention to detail.
• Excellent customer service and communication abilities are essential.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Job description

Benefits:

• Group Life Insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency

Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance services including car, home, renters, life, and small business insurance, along with coverage for motorcycles, boats, and recreational vehicles, our office consistently ranks among the top 1% of all State Farm Agents nationwide. With a dedicated team boasting nearly 500 years of collective experience, we prioritize customer relationships and community engagement in our mission to protect our clients and their futures.

ROLE DESCRIPTION:

As Account Associate for Tony Pope - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.