Account Associate - State Farm Agent Team Member

Jim Miller - State Farm Agent; Murphy (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Competitive salary

Job summary

Jim Miller - State Farm Agent in Murphy, NC is seeking an Account Associate to support daily business operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will help improve lives by proactively marketing relevant insurance and financial services, including auto, home, life, and retirement planning.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Murphy, NC and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Jim Miller - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.