Account Associate - State Farm Agent Team Member

Nicole Cockerham - State Farm Agent; Burlington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Nicole Cockerham - State Farm Agent in Burlington, NC, is seeking a Sales Account Associate to manage customer accounts and enhance service delivery. You will improve customers' lives by addressing their insurance and financial needs effectively through excellent customer relations.

The role includes handling policy changes, processing claims, and coordinating with underwriters. Ideal candidates are organized, detail-oriented, and possess strong communication skills.

Join us to grow your career while making a difference in the community!

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Detail-oriented

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Overview

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize our dreams. We are located in Mebane, NC and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As a Sales Account Associate for Nicole Cockerham, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.