Account Associate - State Farm Agent Team Member

Amy Falcon

Metairie (LA)

Hybrid

USD 40,000 - 80,000

Full time

14 days+

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Benefits offered by this job

License reimbursement
Opportunity for advancement
Paid time off
Training & development
401(k)
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Amy Falcon - State Farm Agent in Metairie, LA is seeking an Account Associate to support daily operations and customer success. You will grow the office through customer relations and liaise between client needs and agency departments, promoting relevant products and services.

Join a local agency committed to teamwork, integrity, and community involvement, with benefits including 401(k), licensing reimbursement, one remote workday per week, and opportunities for advancement.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills
Customer service
Communication

Job description

Account Associate - State Farm Agent Team Member

Full Time in Metairie - LA

  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • Bonus based on performance
ABOUT OUR AGENCY

I opened my agency in 2001 and currently lead a team of six. My State Farm career began while I was in college, working in agency management before moving into auto claims and eventually returning to agency leadership. I'm proud to have built my career with State Farm and to serve the Southeast Louisiana community where I was born and raised. In addition to serving customers throughout Louisiana, I'm also licensed in Texas, Arkansas, and Mississippi, allowing our agency to help individuals and families across all four states.

Giving back is an important part of our agency. We proudly support our local school district, the Second Harvest Food Bank, and a variety of local youth sports and dance programs. We believe in making a positive impact both inside and outside the office.
Our agency offers a 401(k), licensing reimbursement, one remote workday each week, and a strong commitment to work-life balance. We believe in creating an environment where our team can succeed both professionally and personally.
Our culture is built on teamwork, honesty, professionalism, and respect. I never ask my team to do something I wouldn't do myself, and we live by a simple philosophy "See something, do something." I'm looking for a dependable team player who takes initiative, values integrity, and enjoys working together to provide outstanding service.

ROLE DESCRIPTION

As Account Associate for Amy Falcon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $80,000.00 per year

Account Associate - State Farm Agent Team Member

Full Time in Metairie - LA

Responsive recruiter Benefits
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY

I opened my agency in 2001 and currently lead a team of six. My State Farm career began while I was in college, working in agency management before moving into auto claims and eventually returning to agency leadership. I'm proud to have built my career with State Farm and to serve the Southeast Louisiana community where I was born and raised. In addition to serving customers throughout Louisiana, I'm also licensed in Texas, Arkansas, and Mississippi, allowing our agency to help individuals and families across all four states.
Giving back is an important part of our agency. We proudly support our local school district, the Second Harvest Food Bank, and a variety of local youth sports and dance programs. We believe in making a positive impact both inside and outside the office.
Our agency offers a 401(k), licensing reimbursement, one remote workday each week, and a strong commitment to work-life balance. We believe in creating an environment where our team can succeed both professionally and personally.
Our culture is built on teamwork, honesty, professionalism, and respect. I never ask my team to do something I wouldn't do myself, and we live by a simple philosophy "See something, do something." I'm looking for a dependable team player who takes initiative, values integrity, and enjoys working together to provide outstanding service.

ROLE DESCRIPTION

As Account Associate for Amy Falcon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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