Account Associate - State Farm Agent Team Member

Kit Okazaki - State Farm Agent; Makawao (HI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kit Okazaki - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments. You improve lives by marketing relevant products and services.

Grow your career as you help the community. We value integrity, a competitive spirit, and a commitment to serving others, with opportunities for advancement and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Job description

Benefits:

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2010 after working in investment planning and financial services, bringing a strong background in financial guidance and long-term strategy into agency ownership. Our team has grown to 11 members, and we’re proud to be one of the top-producing agencies in the state.

Outside of the office, I’m a well-known musician on the island and stay deeply involved in the community — coaching youth basketball, serving on the local school board, participating with the food bank, adopting a highway, and sponsoring school events. Giving back is part of who we are, and it’s something our entire team takes pride in.

We offer group life insurance, a Simple IRA, health benefits, and flexibility to support our team. Our culture is built on working hard, having a lot of fun, and genuinely taking care of others. We’re looking for someone with integrity, a competitive spirit, and a true commitment to serving people — someone who wants to grow with us and help push the agency toward becoming the number one office in the state.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Kit Okazaki - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.