Account Associate - State Farm Agent Team Member

State Farm Agent; Lake Charles (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Lake Charles, LA is seeking an Account Associate to enhance customer relationships and manage daily operations. Responsibilities include updating customer accounts, processing insurance claims, and assisting with policy inquiries. The ideal candidate should possess strong organizational and communication skills. The role offers a compensation range of $50,000 to $70,000 per year, along with benefits such as flexible scheduling, bonus opportunities, and development training.

Qualifications

• Previous experience in insurance or a related field preferred.
• Strong attention to detail is essential.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

About Our Agency Our agency opened in 2008 and has grown into a team of 14 focused on building strong relationships and supporting one another. I started my journey as an Agent Aspirant, which gave me a clear understanding of what it takes to grow in this business and how to support team members along the way. I am married with five kids, including twins, and family is at the center of everything I do. We stay active in sports and community events. Our culture is tight‑knit, high‑energy, and relationship‑focused. We are looking for someone with a strong work ethic, empathy, consistency and a focus on building real relationships.

Role Description

As Account Associate – State Farm Agent Team Member for Chris Gaudet – you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

Compensation: $50,000.00 – $70,000.00 per year.

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Location

Lake Charles, LA. We help customers with insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.