Account Associate - State Farm Agent Team Member

Bobby Brown - State Farm Agent

Joplin (MO)

On-site

USD 35,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & Development

Job summary

Bobby Brown - State Farm Agent is seeking an Account Associate who will be essential to our daily operations and customer success in Joplin, MO. This role focuses on building customer relations and serving as a bridge between customers and agency departments.

The ideal candidate will be attentive, sociable, and sales-minded, eager to help our customers manage risks and achieve their dreams.

Join us to grow your career while making a positive impact in our community.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills
Customer service
Communication skills

Job description

Benefits
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Mission and Services

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Joplin, MO and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning
Role Description

As Account Associate - State Farm Agent Team Member for Bobby Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
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