Account Associate - State Farm Agent Team Member

Sandi Brown - State Farm Agent; Irving (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sandi Brown - State Farm Agent in Irving, TX is seeking an Account Associate to support daily operations and customer relations. You will grow the office by proactively serving clients and coordinating with agency departments.

The ideal candidate has strong organizational and communication skills, prior insurance experience preferred, and a collaborative mindset in a small team that values work-life balance.

Qualifications

• Strong organizational skills are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience (preferred)

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Our agency offers paid time off, sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can enjoy their work while building a rewarding career.

Our office is friendly, collaborative, and genuinely enjoys working together. I'm looking for someone who is a quick learner, works well with others, and will be a great addition to our close-knit team. If you're ready to learn, contribute, and grow with a supportive agency, we'd love to meet you.

ROLE DESCRIPTION:

As anAccount Associate for Sandi Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.