Account Associate - State Farm Agent Team Member

State Farm Agent; Hampton (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Hampton, Georgia is seeking an Account Associate to support daily operations and customer relations. The role involves managing accounts, assisting with policy changes, and processing claims. Candidates should possess strong organizational skills, excellent communication, and ideally, experience in insurance or a related field. A focus on a positive team culture and growth opportunities is emphasized. Compensation ranges from $45,000 to $60,000 annually, with benefits including a 401(k), flexible schedule, and training opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Bilingual Spanish

Job description

About Our Agency

Our agency opened in 1996 and is a close-knit team of three with a strong foundation built over many years. Before becoming an agent, I worked for State Farm corporate, which provided valuable experience and helped shape the way I lead and support our team today.

We offer a 401(k), a negotiable health stipend, opportunities for advancement, and a strong focus on work-life balance. We stay involved in the community by supporting the Clayton County school system, including high school athletics and senior award programs. Our office culture is family-oriented and supportive, with long-tenured team members who value collaboration and consistency. We’re looking for someone who enjoys being part of a close-knit team, brings a positive attitude, and is motivated to grow in a stable and welcoming environment.

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate – State Farm Agent Team Member for Rick Prevatt – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation

$45,000.00 - $60,000.00 per year

Community Services

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.