Account Associate - State Farm Agent Team Member

Andy Van Horn - State Farm Agent; Gretna (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andy Van Horn - State Farm Agent in Gretna, Nebraska, is seeking an Account Associate to support customer relations and business operations. In this role, you will manage customer accounts and serve as a liaison, ensuring effective communication between customer needs and agency services.

The ideal candidate should possess strong organizational abilities and excellent customer service skills, with a focus on fostering meaningful customer interactions. A competitive salary and benefits package is offered.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits

• Simple IRA
• Health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Andy Van Horn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.