Account Associate - State Farm Agent Team Member

RYAN SCOTT - State Farm Agent; Dawsonville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

RYAN SCOTT - State Farm Agent in Dawsonville seeks an Account Associate to enhance customer relations and ensure clients' needs are met. This role is essential in managing customer accounts, processing insurance claims, and facilitating policy changes.

The ideal candidate will demonstrate strong organizational and communication skills, with a preference for those with prior experience in the insurance field. Join our positive and hardworking team in making a difference in the community.

Qualifications

• Previous experience in insurance or a related field preferred.
• Sales-minded professional with ability to engage customers.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT US:

We have serviced Dawsonville and surrounding areas since 2017. We believe in taking the time to understand our clients’ needs and ensure they are protected against the unexpected. We bring a positive and friendly approach to insurance. We work hard but have fun doing it. We celebrate our wins and work as a team. If you want to be on a positive, hard working team, this could be a good fit.

ROLE DESCRIPTION:

As Account Associate for Ryan Scott State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.