Account Associate - State Farm Agent Team Member

Sfalfaro; Windsor (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Miguel Alfaro - State Farm Agent in Windsor, California is looking for an Account Associate to enhance customer relations and manage accounts. The role includes assisting customers with policy inquiries, processing claims, and coordinating with underwriters. Ideal candidates are organized, have excellent customer service skills, and preferably have prior experience in insurance. Bilingual Spanish is also preferred. Join us to grow your career while making a meaningful impact in the community.

Qualifications

• Excellent customer service and communication skills are necessary.
• Previous experience in insurance or a related field is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Bilingual Spanish

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Miguel Alfaro - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.