Account Associate - State Farm Agent Team Member

Steve Rider - State Farm Agent; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Steve Rider - State Farm Agent seeks an Account Associate to nurture relationships with existing clients, review coverage, and identify opportunities to enhance protections. You will also support growth by turning existing relationships into additional sales, serving as a key link between client satisfaction and business success.

This role emphasizes customer service, collaboration with the sales team, and diligent record-keeping in a supportive environment that fosters growth and advancement.

Qualifications

• Outstanding communication and interpersonal skills.
• A client-focused mindset with a natural ability to build trust and rapport.
• Strong organizational skills and attention to detail.
• A proactive approach to identifying opportunities for growth within existing accounts.
• Previous experience in insurance, sales, or customer service is a plus.

Responsibilities

• Maintain and strengthen relationships with current clients through regular communication and exceptional service.
• Conduct policy reviews to identify gaps in coverage and recommend additional products that align with client needs.
• Respond promptly to client inquiries and requests, ensuring a seamless customer experience.
• Work collaboratively with the sales team to identify opportunities for referrals and cross-selling.
• Keep detailed and accurate records of client interactions, ensuring compliance with agency standards.

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Company Overview

We are a forward‑thinking insurance agency dedicated to providing exceptional service and customized solutions to meet our clients' needs. Our team thrives in a collaborative, supportive environment that encourages professional growth and celebrates success. We’re looking for a driven and client‑focused professional to join us as an Account Associate.

Position Overview

As an Account Associate, you will focus on nurturing relationships with our existing clients, ensuring their insurance needs are met while identifying opportunities to enhance their coverage. You’ll also support the agency’s growth by pivoting current relationships into additional sales, making you a critical link between customer satisfaction and business success.

What You’ll Do

• Maintain and strengthen relationships with current clients through regular communication and exceptional service.
• Conduct policy reviews to identify gaps in coverage and recommend additional products that align with client needs.
• Respond promptly to client inquiries and requests, ensuring a seamless customer experience.
• Work collaboratively with the sales team to identify opportunities for referrals and cross‑selling.
• Keep detailed and accurate records of client interactions, ensuring compliance with agency standards.

What We’re Looking For

• Outstanding communication and interpersonal skills.
• A client‑focused mindset with a natural ability to build trust and rapport.
• Strong organizational skills and attention to detail.
• A proactive approach to identifying opportunities for growth within existing accounts.
• Previous experience in insurance, sales, or customer service is a plus.

Why Join Us

• A supportive and collaborative work environment that values your contributions.
• Competitive compensation with opportunities for performance‑based rewards.
• Ongoing professional development and career growth opportunities.
• The chance to make a positive impact by helping clients protect their futures.

If you are passionate about serving clients, strengthening relationships, and driving business growth, we encourage you to apply today. Join us and play a key role in shaping the future of our agency!