Account Associate - State Farm Agent Team Member

Davis Olson - State Farm Agent; Circle Pines (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Davis Olson - State Farm Agent is looking for an Account Associate to join our team in Circle Pines, Minnesota. This role is pivotal for managing customer accounts and enhancing customer relations to ensure satisfaction. We seek someone friendly, energetic, and eager to grow professionally.

The ideal candidate should possess strong organizational skills, excellent communication abilities, and ideally have previous insurance experience. The position offers a competitive salary, flexible schedule, and numerous benefits.

Qualifications

• Previous experience in insurance or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service skills

Organizational skills

Communication skills

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Davis Olson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Ideal Candidate

We are looking for someone who is friendly, energetic, and driven. The ideal candidate is coachable, eager to learn, and excited about personal and professional growth. We’re especially interested in individuals who may have aspirations of agency ownership in the future and want to gain the experience and skills needed to build a successful career.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.