Account Associate - State Farm Agent Team Member

Alexmorainsurance; California (MO); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Customer Service Representative to support insurance agents and enhance client relations. This full-time position in California offers a dynamic environment where your organizational skills and sales mindset will shine. With a focus on customer needs, you'll educate clients about insurance options while contributing to business growth. Enjoy a competitive salary, benefits like health and dental coverage, and opportunities for professional advancement in a supportive team atmosphere. If you're passionate about customer service and eager to grow, this role is perfect for you.

Benefits

Base salary plus commission/bonus

Group health plan with $300 monthly allowance

Dental and vision coverage

Group life insurance of $75,000

401k plan with 4% match

Paid time off (vacation and personal/sick days)

Growth potential and opportunities for advancement

Training and licensing support

Team environment with supportive colleagues

Qualifications

• Bilingual in Spanish is required for effective customer communication.
• Sales experience preferred, including retail or telemarketing.

Responsibilities

• Establish and follow up on customer relationships.
• Provide accurate and friendly customer service regarding insurance inquiries.

Skills

Bilingual - Spanish

Customer Service

Sales Experience

Marketing Skills

Education

Property and Casualty License

Life/Health License

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Santa Ana, CA

Role Description

Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative - State Farm Agent Team Member, your attention to detail, dedication to client relations, and sales-mindedness will equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment will pave the way for career growth and increased income. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Communicate effectively to meet customer needs while promoting business development.

Qualifications

• Bilingual required - Spanish
• Dedicated to customer service
• Sales experience (outside sales, inside sales, retail, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to meet marketing goals
• Interested in marketing products and services based on customer needs

Benefits

• Base salary plus commission/bonus
• Group health plan with a $300 monthly allowance
• Dental and vision coverage paid by the owner
• Group life insurance of $75,000 paid by the owner
• 401k plan with 4% match
• Paid time off (vacation and personal/sick days)
• Growth potential and opportunities for advancement
• Training and licensing to represent State Farm and the insurance industry with professionalism
• Team environment with supportive colleagues

Compensation: $55,000.00 - $65,000.00 per year