Account Associate - State Farm Agent Team Member

John G Clark - State Farm Agent; Boardman Township (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

John G Clark - State Farm Agent is looking for an Account Associate in Boardman Township, Ohio. This role involves supporting daily business operations and fostering meaningful customer relations, acting as a liaison between customer needs and agency departments.

Responsibilities include managing customer accounts, assisting with inquiries, processing insurance claims, and ensuring timely policy issuance. Candidates should possess strong organizational skills, with a preferred background in insurance or related fields.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate – State Farm Agent Team Member for John G Clark – State Farm Agent, you will support daily business operations and help customers succeed. Your work will grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. By proactively marketing relevant products and services, you will improve customers' lives.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.