Account Associate - Insurance & Client Relations

Frank Petronella - State Farm Agent; Hasbrouck Heights (NJ); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Frank Petronella - State Farm Agent is seeking an Account Associate to support daily operations and improve customer success. The role focuses on building relationships, handling policy inquiries, and coordinating with internal teams to deliver tailored insurance solutions.

The candidate should be motivated, able to work in a team, and eager to learn. Prior sales experience is not required, with training provided to develop the needed skills.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Insurance background

Bilingual Spanish

Job description

Frank Petronella - State Farm Agent is seeking an Account Associate to support daily operations and improve customer success. The role focuses on building relationships, handling policy inquiries, and coordinating with internal teams to deliver tailored insurance solutions.

The candidate should be motivated, able to work in a team, and eager to learn. Prior sales experience is not required, with training provided to develop the needed skills.