Account Associate – Insurance & Client Growth

Rock Nelson - State Farm Agent; Houston (TX); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Rock Nelson - State Farm Agent is seeking an Account Associate to join our agency team. You will manage customer accounts, assist with policy changes, and help customers understand insurance options while coordinating with departments to ensure smooth service.

This role emphasizes relationship-building, proactive client support, and accurate data management, with pathways for growth in a friendly, community-focused State Farm office.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Rock Nelson - State Farm Agent is seeking an Account Associate to join our agency team. You will manage customer accounts, assist with policy changes, and help customers understand insurance options while coordinating with departments to ensure smooth service.

This role emphasizes relationship-building, proactive client support, and accurate data management, with pathways for growth in a friendly, community-focused State Farm office.