Account Associate - Insurance & Client Care (401k)

Nadeem Moustafa Insurance Agency; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Free food & snacks

Job summary

Nadeem Moustafa - State Farm Agent in Queens Village, NY is seeking an Account Associate to help grow the agency through strong customer relations and proactive product recommendations. You will serve as a liaison between customers and agency departments, supporting daily operations and service delivery.

The role emphasizes attentive, sociable, and sales-minded professionalism as you manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Free food & snacks

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Queens Village, NY and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Nadeem Moustafa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.