Account Associate - State Farm Agent Team Member

Gdamico; Massapequa (NY); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

A local insurance agency in Massapequa is seeking an Account Associate to support customer success and daily operations. This full-time role requires strong organizational, customer service, and communication skills. The ideal candidate will help manage accounts, process claims, and assist clients with policy inquiries. Competitive hourly pay between $30 and $34 is offered, along with benefits. Seeking a dependable team player eager for growth and community impact.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Massapequa

• 401(k) matching
• Health insurance
• Paid time off

ROLE DESCRIPTION

Do you like helping people? As an Account Associate for our agency, you are vital to our daily business operations and customers’ success. This is a sales and customer service position. If you are outgoing, honest, hardworking, and dependable, we would like to speak with you. The ideal candidate has their insurance license(s) in good standing and is comfortable selling and servicing customer accounts, and works well as part of a team. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Room for growth. Please do not reach out to the office directly. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $30.00 - $34.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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