Account Associate — Insurance & Client Care

Austin Community College; Conway (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

A local insurance agency in Conway, SC is seeking an Account Associate to enhance customer relations and manage accounts effectively. The role involves assisting with policy changes, processing claims, and coordinating policy issuance. Ideal candidates should possess strong organizational skills and a customer-oriented mindset. This position offers a salary range of $55,000 to $75,000 per year.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

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ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rebecca Gibson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
  
  

Compensation: $55,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Conway, SC and help customers with their insurance and financial services needs, including: