Account Associate - Growth, Service & Claims

Erin Carnett - State Farm Insurance Agent; Albuquerque (NM); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Erin Carnett - State Farm Agent in Albuquerque, NM is seeking an Account Associate to support daily operations, nurture client relationships, and act as a liaison between customers and agency departments.

You will grow the agency by proactively marketing relevant products and services, handling policy changes, and guiding clients through claims and underwriting processes. Bilingual Spanish is a plus, with opportunities for advancement and a strong compensation package.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Bilingual Spanish

Job description

Erin Carnett - State Farm Agent in Albuquerque, NM is seeking an Account Associate to support daily operations, nurture client relationships, and act as a liaison between customers and agency departments.

You will grow the agency by proactively marketing relevant products and services, handling policy changes, and guiding clients through claims and underwriting processes. Bilingual Spanish is a plus, with opportunities for advancement and a strong compensation package.