Account Associate: Growth, Flexible Schedule & Bonus

Friscoed; Frisco (TX); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm is hiring an Account Associate to support daily office operations and customer success in Frisco, TX. The role focuses on building strong customer relationships and serving as a liaison among agency departments to market relevant products and services.

You will handle account management, policy changes, and claims, while collaborating with underwriters to ensure timely policy issuance. A pathway for advancement exists within a supportive team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

State Farm is hiring an Account Associate to support daily office operations and customer success in Frisco, TX. The role focuses on building strong customer relationships and serving as a liaison among agency departments to market relevant products and services.

You will handle account management, policy changes, and claims, while collaborating with underwriters to ensure timely policy issuance. A pathway for advancement exists within a supportive team environment.