Account Associate - Growth & Customer Success

Rosa Martinez; Buford (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rosa Martinez - State Farm Agent in Buford, GA is hiring for an Account Associate to support daily operations and customer success. The role focuses on growing the office through meaningful customer relations and facilitating service requests and policy updates.

You will handle account management, assist with inquiries, process claims, and coordinate with underwriters, while pursuing advancement opportunities and a competitive compensation package.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Insurance experience

Job description

Rosa Martinez - State Farm Agent in Buford, GA is hiring for an Account Associate to support daily operations and customer success. The role focuses on growing the office through meaningful customer relations and facilitating service requests and policy updates.

You will handle account management, assist with inquiries, process claims, and coordinate with underwriters, while pursuing advancement opportunities and a competitive compensation package.