Account Associate — Growth & Customer Experience

Roy Orr - State Farm Agent; Midland (TX); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Paid time off

Growth potential/Advancement

Zusammenfassung

Roy Orr - State Farm Agent in Midland, TX is looking for an Account Associate to join our growing agency. You will help manage relationships, perform value-based conversations, and deliver remarkable customer experience while supporting daily operations.

If you are self-motivated, enthusiastic about insurance products, and eager to learn, this role offers income potential, training, and opportunities for advancement within the agency.

Qualifikationen

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage risks.
• People-oriented.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Achieve mutually agreed upon marketing goals.
• Ability to conduct interviews in the office and in customer's home or business.
• Ability to effectively relate to a customer.

Aufgaben

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Kenntnisse

Marketing interest

Interpersonal skills

Communication

Customer service

People-oriented

Self-motivated

Detail oriented

Problem solving

Team player

Interviewing skills

Customer relations

Marketing goals

Jobbeschreibung

Roy Orr - State Farm Agent in Midland, TX is looking for an Account Associate to join our growing agency. You will help manage relationships, perform value-based conversations, and deliver remarkable customer experience while supporting daily operations.

If you are self-motivated, enthusiastic about insurance products, and eager to learn, this role offers income potential, training, and opportunities for advancement within the agency.