Account Associate: Client Relations & Policy Support

Becky Ledbetter - State Farm Agent

Broomfield (CO)

On-site

USD 40,000 - 55,000

Full time

14 days+
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Benefits offered by this job

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

Becky Ledbetter - State Farm Agent is seeking an Account Associate to enhance our daily operations and customer success in Broomfield, Colorado. The role involves managing accounts, assisting with policy inquiries, and processing claims while ensuring exceptional customer service.

Ideal candidates will possess strong organizational skills, effective communication abilities, and previous experience in insurance is preferred. The position offers various benefits including health insurance, paid time off, and opportunities for advancement.

Qualifications

  • Strong organizational skills and attention to detail.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish highly preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills
Excellent customer service
Communication skills
Bilingual Spanish

Job description

Becky Ledbetter - State Farm Agent is seeking an Account Associate to enhance our daily operations and customer success in Broomfield, Colorado. The role involves managing accounts, assisting with policy inquiries, and processing claims while ensuring exceptional customer service.

Ideal candidates will possess strong organizational skills, effective communication abilities, and previous experience in insurance is preferred. The position offers various benefits including health insurance, paid time off, and opportunities for advancement.

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