Account Associate — Client Care & Policy Support

Yaavar Rahman - State Farm Agent; Fort Lauderdale (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Gym membership or fitness reimbursements

Job summary

Yaavar Rahman - State Farm Agent in Fort Lauderdale, Florida is looking for an Account Associate to contribute to daily operations and enhance customer relations. The ideal candidate will have strong organizational and communication skills and a passion for delivering exceptional service.

As part of our team, you will manage customer accounts, assist with inquiries and policy changes, process claims, and ensure timely policy issuance. We cultivate a supportive environment that rewards hard work and promotes growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Yaavar Rahman - State Farm Agent in Fort Lauderdale, Florida is looking for an Account Associate to contribute to daily operations and enhance customer relations. The ideal candidate will have strong organizational and communication skills and a passion for delivering exceptional service.

As part of our team, you will manage customer accounts, assist with inquiries and policy changes, process claims, and ensure timely policy issuance. We cultivate a supportive environment that rewards hard work and promotes growth.