Account Associate: Client Care & Policy Support

Felixmyagent; Fayetteville (GA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health insurance stipend

Licensing reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Felixnet Prophete - State Farm Agent is seeking an Account Associate in Fayetteville, GA to support daily business operations and customer success. You will nurture customer relationships and act as a liaison between client needs and agency departments, while proactively marketing relevant products and services.

The role emphasizes strong organization, customer service, and fluency in French or Spanish, with benefits including health insurance, licensing reimbursement, and opportunities for

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual French or Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Bilingual French or Spanish

Job description

Felixnet Prophete - State Farm Agent is seeking an Account Associate in Fayetteville, GA to support daily business operations and customer success. You will nurture customer relationships and act as a liaison between client needs and agency departments, while proactively marketing relevant products and services.

The role emphasizes strong organization, customer service, and fluency in French or Spanish, with benefits including health insurance, licensing reimbursement, and opportunities for