Account Associate

TEKsystems; Minneapolis (MN); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Plan

Life Insurance

Disability benefits

HSA

PTO

Job summary

TEKsystems is seeking an Account Associate to join its client support team in a hybrid role based in Minneapolis, MN. This position focuses on serving as the primary contact for clients, supporting account activities, and generating reports using Excel.

Ideal candidates will have 2+ years in customer service or account support, strong communication skills, and familiarity with Excel (VLOOKUPs, Pivot Tables). This is a contract-based role offering hybrid work and standard business hours.

Qualifications

• Minimum of 2 years of professional customer service, account support, administrative, or financial services experience; OR
• Bachelor's degree with relevant internship or professional experience.
• Experience working with Microsoft Office, including Excel.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and organizational skills.

Responsibilities

• Serve as a primary contact for client inquiries via phone and email.
• Support assigned client accounts and maintain strong professional relationships.
• Perform account setup, maintenance, and ongoing administrative support.
• Generate, review, and analyze reports using Microsoft Excel.
• Utilize Excel functions including VLOOKUPs and Pivot Tables to compile and summarize data.
• Review documentation for accuracy, completeness, and compliance with established requirements.
• Research and resolve client questions and account-related issues.
• Prepare confidential correspondence and business documentation.
• Collaborate with internal departments and external stakeholders to ensure timely issue resolution.
• Assist with special projects and process improvement initiatives.

Skills

Customer Service

Account Management

Administrative Support

Financial Services

Client Relations

Data Analysis

Problem Resolution

Documentation Review

Education

Bachelor's degree with relevant internship or professional experience

Tools

Microsoft Excel

Job description

Hybrid | Minneapolis, MN Area Pay: $20 - $22/hour.

About The Opportunity

A leading financial services organization is seeking an Account Associate to join its client support team. This position serves as a key point of contact for clients and internal business partners, helping manage account-related activities, reporting, document review, and customer inquiries. This is an excellent opportunity for candidates with experience in customer service, account support, financial services, or administrative operations who are looking to grow their careers in a professional office environment.

Key Responsibilities

• Serve as a primary contact for client inquiries via phone and email.
• Support assigned client accounts and maintain strong professional relationships.
• Perform account setup, maintenance, and ongoing administrative support.
• Generate, review, and analyze reports using Microsoft Excel.
• Utilize Excel functions including VLOOKUPs and Pivot Tables to compile and summarize data.
• Review documentation for accuracy, completeness, and compliance with established requirements.
• Research and resolve client questions and account-related issues.
• Prepare confidential correspondence and business documentation.
• Collaborate with internal departments and external stakeholders to ensure timely issue resolution.
• Assist with special projects and process improvement initiatives.

Required Qualifications

• Minimum of 2 years of professional customer service, account support, administrative, or financial services experience; OR
• Bachelor's degree with relevant internship or professional experience.
• Experience working with Microsoft Office, including Excel.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and organizational skills.

Preferred Qualifications

• Experience in financial services, banking, lending, or mortgage operations.
• Exposure to document review, account management, or client relationship support.
• Proficiency with Excel reporting, VLOOKUPs, and Pivot Tables.

Skills

• Customer Service
• Account Management
• Administrative Support
• Financial Services
• Client Relations
• Microsoft Excel
• Data Analysis
• Problem Resolution
• Documentation Review

Work Environment

• Hybrid work schedule available following successful completion of initial training.
• Professional office environment with a business casual dress code.
• Opportunities for career growth and professional development.
• Supportive and collaborative team culture.

Schedule

Monday - Friday, First Shift Typical hours: 8:00 AM - 4:30 PM

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay And Benefits

The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Minneapolis,MN. Application Deadline This position is anticipated to close on Sep 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.