Account Analytics Manager- CVS

L'Oréal; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work policy

Medical, Dental, Vision

401K

Employee product perks

Monthly stipend

Job summary

L’Oréal in New York seeks a data analytics professional to support account decision making by leveraging data and dashboards. You will collaborate with internal and external teams to drive categories and inform sales strategies with data-driven insights.

The role emphasizes analyzing macro trends, consumer behavior, promotional effectiveness, and planogram performance to help optimize customer outcomes within the beauty sector.

Qualifications

• 3+ years in a customer-facing role.
• Ability to create data-driven narratives to influence stakeholders.
• Knowledge of customer and retail strategies in beauty/cosmetics.
• Curiosity to learn beauty and personal care categories.

Responsibilities

• Understand how to utilize data, platforms, and dashboards to inform account decisions.
• Analyze and interpret data to provide strategic recommendations on trends, category priorities, and performance.
• Prepare data-driven insights for customer discussions (e.g., Account Reviews, JBP meetings).
• Collaborate with cross-functional teams to support business outcomes.
• Lead monthly data-driven share outs and deep dives to influence strategy.

Skills

Data analytics

Storytelling from data

Cross-functional collaboration

Customer-facing experience

Tools

Nielsen

Power BI

Unify/CLA

STIBO

Numerator

Job description

What You Will Do

Leverage data & analytics to support account decision making and identify areas of opportunity or concern. Collaborate with both internal and external cross-functional teams to drive the categories.

What You Will Do

Leverage data & analytics to support account decision making and identify areas of opportunity or concern. Collaborate with both internal and external cross-functional teams to drive the categories.

Core Responsibilities

• Understand how to utilize available data, platforms, and reporting dashboards.(For example: Nielsen,PowerBi, Unify/CLA, STIBO, Numerator)
• Understand account strategy, brand visions, and category priorities to inform broader analyses to unlock customer success.
• Analyze and interpret data to present strategic recommendations around macro trends, beauty industry insights, consumer behavior, product sales performance, promotional effectiveness, planogram productivity, in-store event ROIs, online vs. offline performance, new item projections etc. to inform sales strategies.
• Support customer conversation with data-driven insights. (For example: CPD Innovation Planning, Account Review, Quarterly JBP Meetings)
• Effectively collaborate with cross-functional teams to support the business
• Lead monthly data-driven share outs and customer deep dives to key stakeholders to influence strategy. (For example: BAL, Supply Chain, Category Development, Merchandising, E-Commerce).

Receives Input From

• Account management– key customer focus areas / concerns to ensure sales analytics team has appropriate customer context
• Central data– supports data and dashboard requests to enable prioritized account analyses
• Retailer– guiding principles and guardrails for data analytics, category recommendations, and strategy

Provides Input to

• Account management– account analytics share key insights and opportunities to support broader decision-making
• Account Merchandising– partners closely with account merchandising teams to provide insight into planogram decisions (expansion/exit, tray analysis, etc.)
• Central data– account analytics partners closely with central data to identify key KPIs to track and requirements for reporting dashboards
• Retailer– account analytics provides on-going analytical support, key insights, and trend monitoring to influence short-term and long-term strategies

What We Are Looking For

• Minimum 3 years’ experience in a customer-facing role
• Self-starter with strong analytic skill, data curiosity, and ability to create stories from data to influence internal/external stakeholders
• Proven knowledge of customer and retail strategies, as well as competitors
• Knowledge and curiosity to learn beauty and personal care, specifically for given category

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package(Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L'Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows

Salary Range: $90,200.00 -$140,200.00 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement?At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.