Asst Mgr, Account Analytics (Cosmetics & Essie)

L'Oreal USA, Inc; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Hybrid work policy

Employee product perks

Job summary

L’Oréal USA, Inc. is seeking an Assistant Manager, Account Management & Analytics in New York, NY. Leverage data and analytics to support account decision making and collaborate with cross-functional teams to drive category growth.

You will analyze trends, consumer behavior, and sales performance to inform sales strategies and provide data-driven insights in customer conversations. Hybrid work policy applies with in-office and remote days.

Qualifications

• Minimum 3 years' experience in a customer-facing role.

Responsibilities

• Understand how to utilize data, platforms and dashboards (Nielsen, Power BI, Unify/CLA, STIBO, Numerator).
• Understand account strategy and category priorities to inform analyses.
• Analyze data to present strategic recommendations on trends, shopper behavior and sales performance.
• Support customer conversations with data-driven insights.
• Collaborate with cross-functional teams to support the business.
• Lead monthly data-driven share-outs and deep dives to influence strategy.

Skills

Analytical skills

Data storytelling

Stakeholder influence

Tools

Nielsen

Power BI

Unify/CLA

STIBO

Numerator

Job description

Job Title Assistant Manager, Account Management & Analytics

Division: Consumer Products Division

Location: New York, NY

Mission: For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world's #1 beauty brand with L'Oreal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup.

What You Will Do:

Leverage data & analytics to support account decision making and identify areas of opportunity or concern. Collaborate with both internal and external cross-functional teams to drive the categories.

Core Responsibilities

1. Understand how to utilize available data, platforms, and reporting dashboards. (For example: Nielsen, PowerBi, Unify/CLA, STIBO, Numerator)

1. Understand account strategy, brand visions, and category priorities to inform broader analyses to unlock customer success.

1. Analyze and interpret data to present strategic recommendations around macro trends, beauty industry insights, consumer behavior, product sales performance, promotional effectiveness, planogram productivity, in-store event ROIs, online vs. offline performance, new item projections etc. to inform sales strategies.

1. Support customer conversation with data-driven insights. (For example: CPD Innovation Planning, Account Review, Quarterly JBP Meetings)

1. Effectively collaborate with cross-functional teams to support the business.

1. Lead monthly data-driven share outs and customer deep dives to key stakeholders to influence strategy. (For example: BAL, Supply Chain, Category Development, Merchandising, E-Commerce). Receives Input From

1. Account management - key customer focus areas / concerns to ensure sales analytics team has appropriate customer context

1. Central data - supports data and dashboard requests to enable prioritized account analyses

1. Retailer - guiding principles and guardrails for data analytics, category recommendations, and strategy

1. Provides Input to

1. Account management - account analytics share key insights and opportunities to support broader decision-making

1. Account Merchandising - partners closely with account merchandising teams to provide insight into planogram decisions (expansion/exit, tray analysis, etc.)

1. Central data - account analytics partners closely with central data to identify key KPIs to track and requirements for reporting dashboards

1. Retailer - account analytics provides on-going analytical support, key insights, and trend monitoring to influence short-term and long-term strategies

What We Are Looking For:

• Minimum 3 years' experience in a customer-facing role
• Self-starter with strong analytic skill, data curiosity, and ability to create stories from data to influence internal/external stakeholders
• Proven knowledge of customer and retail strategies, as well as competitors
• Knowledge and curiosity to learn beauty and personal care, specifically for given category

As an integral part of our culture at L'Oreal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oreal products as well as VIP Access to L'Oreal's Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

Salary Range: $80,000 -$100,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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