Manager, Key Accounts

L'Oréal; New York (NY); Hybrid; USD 100,000 - 142,000; Full time

Benefits offered by this job

Hybrid Work Policy

Flexible Time Off

Company Perks

Learning & Development

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

L’Oréal Luxe Division is seeking a Manager, Key Accounts Alternate/Emerging to execute account strategy across alternate and emerging channels in the luxury beauty space. You will oversee accounts such as Military, Secondary, Costco, Olive Young, and New Accounts, across multiple brands, collaborating with cross-functional teams to drive profitability and market share.

The role emphasizes strong negotiation, strategic planning, and independence, with opportunities to lead projects and contribute

Qualifications

• 5+ years of related experience.
• Analytical and creative approach to identifying opportunities and solving problems.
• Financial acumen with P&L and budget management experience.

Responsibilities

• Responsible for retail and net sales goals for assigned retailer and wholesale accounts.
• Manage overall and individual P&Ls across assigned accounts.
• Support buy negotiations in partnership with National Account Leads.
• Oversee inventory management, including topline stock levels, timely ordering, and addressing low/out-of-stock situations.
• Control and update stock/sales plans, product, and GWP returns.
• Manage weekly, monthly, and annual forecasting and planning.
• Analyze and execute growth levers using a customer-centric approach.
• Partner with cross-functional teams to build account-specific growth plans.
• Maintain the account calendar of activities and events.
• Contribute to a positive, collaborative, and high-performing team environment.

Job description

Job Title : Manager, Key Accounts Alternate/Emerging

Division: Luxury

Location: Hudson Yards, New York / El Segundo, CA or Top Luxe Market

Reports To: Dir. Key Accounts

*For those located proximate to a HQ, your role will be office based and therefore subject to the hybrid work policy of in office a minimum of 3x/week.

*For those not located proximate to a HQ, you must be within a Top LUXE Market

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oréal:

As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

• Most Innovative Companies - Fast Company, 2023
• Top 5 - Most Attractive Companies Worldwide Among Business Students -Universum, 2023
• Top 25 World's Best Companies - TIME, 2023
• Top Companies for Executive Women - Seamount, 2023
• Best Place to Work for Disability Inclusion - Disability Equal Index, 2023

With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands, grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A Day in the Life

The Key Account Manager is responsible for the execution of account strategy and overall retail account management to build profitability and grow market share. This individual will maintain strong relationships with senior management across retail partners and effectively negotiate for space, location, exposure, margin, etc.

Job Description

The Manager, Key Accounts Alternate/Emerging is responsible for executing account strategy and managing retail operations across a diverse portfolio of alternate and emerging channels across multiple brands within the L'Oréal Luxe division. This role oversees accounts such as Military, Secondary, Costco, Olive Young, and New Accounts. Operating across multiple business models and playbooks, this position requires strong communication, independent execution, problem-solving, and cross-functional collaboration to drive profitability and market share.

Responsibilities

• Responsible for retail and net sales goals for assigned retailer and wholesale accounts
• Manage overall and individual P&Ls across assigned accounts
• Support buy negotiations in partnership with National Account Leads
• Oversee inventory management, including topline stock levels, timely ordering, and addressing low/out-of-stock situations
• Control and update stock/sales plans, product, and GWP returns
• Manage weekly, monthly, and annual forecasting and planning
• Analyze and execute growth levers using a customer-centric approach
• Partner with the CGO Business Planning team, BU O+O teams, and cross-functional teams (Marketing, Finance, Demand Planning, Education, Field) to build account-specific growth plans
• Maintain the account calendar of activities and events
• Contribute to a positive, collaborative, and high-performing team environment

Requirements

• 5+ years of related experience
• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Uses knowledge of internal business issues to improve practices and procedures
• Solves complex problems; takes a new perspective using existing solutions
• Works independently, receives minimal guidance
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
• Acts as a resource for colleagues with less experience
• Analytical and creative approach to identifying opportunities and solving problems
• Financial acumen with P&L and budget management experienceEntrepreneurial risk mentality and innovative management skills
• Proven ability to develop strategic goals, drive company sales, and achieve profit objectives
• Robust negotiation skills

What We Offer

Salary Range: 100,000 - 142,200 (The actual compensation will depend on a variety of job-related factors which may include *geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

• Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

We Are Committed and Engaged

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [e-mail]. If you need assistance to accommodate the disability, you may request an accommodation at any time.

All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.