Account Administrator, Employee Benefits

HUB International; Kansas City (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

HUB International is seeking an Administrative Benefits Associate to support enrollment and benefits administration for clients. You will assist with the annual enrollment cycle, prepare communications, and reconcile bills with employers and carriers.

Responsibilities include enrolling employees, reporting data, and maintaining strong client relationships. A high school diploma is required, with 1–2 years in related admin work and HIP/ L&H licensing, if possible, within 120 days of hire.

Qualifications

• 1–2 years administrative experience or related to group health insurance preferred
• High school diploma or equivalent required; Bachelor's Degree desired, but not required
• L&H License required or able to obtain within 120 days from hire

Responsibilities

• Enroll employees in a proprietary online enrollment system and report on benefits
• Reconcile employees and benefits with employers and carriers; address questions and claims inquiries
• Create communication materials for Annual Enrollment and assist with preparations
• Prepare spreadsheets and test the online enrollment system; enroll employees in benefits
• Generate consolidated bills and reconcile after enrollment; maintain client relationships

Skills

Teamwork

Written communication

Initiative

Quality management

Project management

Education

High school diploma or equivalent

Bachelor's degree desired

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

About Us:

HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.

Duties and Responsibilities:

Working with Account Manager on all business functions including enrolling employees in a proprietary online enrollment system, reporting, reconciling employees and benefits with employers and carriers, addressing employee benefit questions and claims inquiries and ensuring clients’ needs are met

Assisting Account Manager with Annual Enrollment by helping create communication material, preparing spreadsheets, testing the online enrollment system, enrolling employees in benefits, generating consolidated bills, and reconciling everything after enrollment is over

Establishing and maintaining strong and effective business relationships with clients, carriers, and management

Other projects and duties as assigned by Unit Leader, Account Managers, or Account Executives

Key Competencies:

• Teamwork - Supports all organizational departments in a collaborative effort for everyone to succeed


• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information


• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed


• Quality Management - Demonstrates attention to detail


• Project Management - Ability to work with a team and adhere to deadlines

Qualification Requirements:

• Experience and Education: 1-2 years administrative experience or previous work experience related to group health insurance preferred; High school diploma or equivalent required; Bachelor's Degree desired, but not required; L&H License required or able to obtain within 120 days from hire

Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.

Other Requirements:

• Must hold a valid Driver’s License.


• Dependable transportation.


• Public Speaking/Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates. Bilingual in English and Spanish a big plus.


• Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


• Computer Skills: To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (BenefitPoint) for premium efficiency with your team.

Department Account Management & Service Required Experience:

1-2 years of relevant experience.

Required Travel:

Negligible

Required Education:

High school or equivalent.

Equal Opportunity Employer Statement:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Accessibility Contact Information:

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

About HUB International:

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.