Account Administrator

Shea Properties

California (MO)

Hybrid

USD 34,000 - 37,000

Full time

14 days+
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Benefits offered by this job

PTO
Paid holidays
Medical insurance
Dental insurance
Vision insurance
401K
Disability insurance
Life insurance
Discounted apartment
Cell phone allowance

Job summary

Shea Properties is seeking an Account Administrator to manage financial transactions and records for an apartment community in California. You will generate correspondence on resident financial matters and report financial standings. The role requires on-site work with hours 8:50 a.m.

to 5:50 p.m. and weekend availability; travel up to 25% may be needed. Qualified candidates will have bookkeeping or accounting background, strong communication, and proficiency in Yardi.

Qualifications

  • Effective written and verbal communication.
  • Bookkeeping or basic accounting background.
  • Property accounting experience preferred.
  • Familiar with Microsoft Office products (Word/Excel/Outlook).
  • Yardi and Yieldstar preferred.
  • Basic math skills.
  • Time management and organization skills.
  • High School diploma or equivalent required.
  • College degree or some college preferred.

Responsibilities

  • Participates in lineup every morning.
  • Post rent in a timely manner per policy.
  • Daily rental registry input.
  • Handles move-in/move-outs leases.
  • Performs property accounting duties (ITVs, end of month tasks).
  • Provide current detail unit status daily.
  • Rent increase input.
  • Maintain delinquency report.
  • Email retrieval & distribution.
  • Maintain all filing.
  • Answers leasing inquiries by phone/email.
  • Follow Yieldstar pricing procedures as directed by supervisor.
  • Lease apartments via active marketing.
  • Input data into Yardi and AVID.
  • Prepare routine reports and share with on-site management.
  • Ensure information input into Yardi by close of business.
  • Provide customer service per Shea core values.
  • Handle resident concerns and refer to ACM/CM as needed.
  • Other duties as assigned.

Skills

Communication skills
Bookkeeping
Property accounting
MS Office
Basic math
Time management
High school diploma
College degree

Education

High School diploma or equivalent
College degree preferred

Tools

Yardi
Yieldstar

Job description

Shea Properties – Find Awesome.

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes11,200apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.

Description

The Account Administrator is responsible for managing the financial transactions and records of the apartment community, generating correspondence relating to resident financial matters, and reporting the financial standings.
The Account Administrator, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy. he pay range for this position is $25.00 - $27.00.hour. The Account Administrator is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, dental, vision, 401K, disability, life insurance, 35% discounted apartment (based on availability) and cell phone allowance.

Job Duties
  • Participates in lineup every morning.
  • Post rent in a timely manner and in accordance with Shea's Policy & Procedures.
  • Daily rental registry input.
  • Handles move-in/move-outs leases.
  • Performs property accounting duties, such as ITVs (Intent to Vacate), end of month tasks, posting and tracking SODAs (deposits, utility bills, etc.)
  • Provide current detail unit status daily.
  • Rent increase input.
  • Maintain residential delinquency report.
  • Email retrieval & distribution.
  • Maintain all filing.
  • Answers telephone and email leads by responding to leasing inquiries. .
  • Must follow Yieldstar pricing procedures as directed by supervisor.
  • Leases apartments by actively marketing and promoting the apartment community.
  • Responsible for accurately and timely Yardi and AVID input
  • Compiles paperwork with lease, associated addendums and forms in compliance with policies and procedures.
  • Reviews the lease and lease documents of new residents.
  • Prepares routine reports and shares information with on-site management team.
  • Works with the team assigned to ensures all information is input into Yardi by the close of each business day.
  • Provides customer service per Shea core values and customer care service standards.
  • Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
  • Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.
Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)
  • Effective written and verbal communication
  • Book keeping or basic accounting background
  • Property accounting experience preferred
  • Familiar with Microsoft Office products (Word/Excel/Outlook)
  • Yardi and Yieldstar preferred
  • Basic math skills
  • Time management and organization skills
  • High School diploma or equivalent required
  • College degree or some college preferred
Work Environment

The Account Administrator works on-site at an apartment community and interfaces with external/internal customers and residents, on a regular basis.The position work schedule varies depending on the property.Hours are usually scheduled from 8:50 a.m. – 5:50 p.m.The position is required to work weekend days (Sat/Sun).However, the Leasing Specialist should be flexible with availability depending on the needs of the property. Must be able and willing to travel, if needed, 10-25% of the time.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer.May be required to lift and/or move up to 25 pounds.Must be able to occasionally drive during the course of work.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V

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