Accommodations Coordinator

American University; United States; On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

American University is seeking an Accommodations Coordinator to manage testing accommodations for students with disabilities, ensuring ADA compliance and smooth exam administration on campus.

You will schedule exams, coordinate with faculty, and work with partners to implement accessibility procedures. The role includes supervising graduate assistants and proctors, plus managing payments and data reporting.

Qualifications

• Bachelor’s degree required with some professional experience in higher education or disability services.
• Strong communication, organizational, and interpersonal skills essential.

Responsibilities

• Coordinate and implement testing accommodations for students with disabilities to ensure ADA compliance.
• Schedule all student exams and manage exam accessibility in collaboration with faculty and staff.
• Hire, train, schedule, and supervise graduate assistants and test proctors.
• Oversee payment processes for proctors and track expenditures; report accommodation statistics.

Skills

Communication

Organizational skills

Interpersonal skills

Problem solving

Multi-tasking

Data tracking software

Education

Bachelor's degree

Tools

Microsoft Office

Job description

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.

Department: Disability Support Operations

Time Type: Full time

Job Type: Regular

FLSA Status: Non-Exempt

Work Modality: Full On Campus Presence

Union: SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description: Summary

The Accommodations Coordinator is primarily responsible for coordinating and implementing testing accommodations for students with disabilities in the Office of Student Disability Support to ensure compliance with the Americans With Disabilities Act (ADA). This position is responsible for and coordinates the day-to-day activities and logistics related to implementing testing accommodations including scheduling all student exams and ensuring exam accessibility. The Coordinator collaborates with office staff and campus partners to implement procedures and policies and communicates the same to the students and faculty who use them. This position works extensively with faculty to administer exams equitably. The Coordinator provides back-up support with interpretive services, note-taking accommodations, alternative text, and captioning services. The Coordinator is responsible for hiring, training, and scheduling and supervising graduate assistants and test proctors. The position oversees the payment process for proctors and tracks expenditures. The Coordinator collects data and reports on accommodation statistics.

Essential Functions

1. Administrative Ensures student testing accommodations are properly implemented in full compliance of the ADA. Oversees designated functions within the accommodations office including all student exam scheduling. Collaborates with the Operations Manager and second Accommodations Coordinator to determine and communicate policies and procedures. Primarily responsible for large-scale major accommodated testing events at the end of the fall and spring semesters. Fully cross-trains with the second Accommodations Coordinator and fills in for that position as needed. Collects data and reports monthly and annually on accommodations statistics. Provides administrative support for office operations, as needed. Responsible for supporting the work of the Operations Manager, as needed.
2. Outreach and Consultation Serves as the first point of contact for students and faculty regarding the accessible implementation of exams. Extensively communicates with faculty regarding exam procurement and administration. Communicates procedures and policies as needed to students and faculty. Problem-solves issues with respect to implementing testing accommodations under supervision of Operations Manager. Works with campus partners to ensure access to all university programs and services.
3. Supervision Responsible for hiring, training, scheduling and supervising three Graduate Assistants and over 40 test proctors. Under direction of the Assistant Director, oversees the payment process for proctors and tracks expenditures.
4. Other Duties as Assigned

Competencies

• Serving Customers
• Displaying Creativity
• Prioritizing and Organizing
• Acquiring and Analyzing Information
• Supporting Coworkers

Position Type/Expected Hours of Work: Full-time. 35 hours per week. Work modality is full campus presence. A flexible schedule may be allowed in planning with the supervisor and office needs. Schedule coordination with other Accommodations Coordinator is essential. Additional hours may be required at times. This is a union-eligible position.

Salary Range: $26.50 per hour.

Required Education and Experience

Bachelor’s degree with some professional experience. Strong communication, organizational, and interpersonal skills required. Ability to problem-solve and multi-task under pressure. Ability to use and learn software programs used in tracking data and managing student information. Attention to detail.

Preferred Education and Experience

Knowledge of or interest in assistive technology preferred. Experience in a post-secondary setting and familiarity with individuals with disabilities strongly desired.

Other Duties

AU offers a competitive benefits package.

Other Details Hiring offers for this position are contingent on successful completion of a background check. Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer.

Contact Us For more information or assistance with the American University careers site, email [e-mail].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.

American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.